XPS 13 (9360, Late 2016/Late 2017)
The Dell XPS 13 9360 was launched in October with the new 7th Generation Intel Kaby Lake processor. It also sports the innovative 3200 x 1800 13.3″ Touchscreen with a super thin besel and a maximum battery life of 15 hours. The SSD drive is upgradable but the RAM is soldered onto the logicboard. It also launched as a developer edition with Ubuntu Linux pre-installed.
Available part replacements & upgrades
Display Assembly Dell XPS 13
The display assembly for the Dell XPS 13 9360 is available in 2 versions. One is a FHD (1920x1080) matte version and the other one a more expensive QHD+ (3200x1800) Infinity Display with Touch Screen. Please make sure when planning a visit to let us know what version of the display you need.
The battery for the Dell XPS 9360, which is also compatible with the 9350, rates 7000mAh at 52Wh and 7.4volts. Our replacement battery is easy to replace by yourself with the right tools, or let our technician install it for you free of charge. The battery is backed up with a 3-month warranty.
The Dell XPS 13 uses standard PC NVMe SSD drives and we can install any brand you prefer whether it's the high-speed Samsung or our own lower cost (still very high speed) branded NVmE. If you buy our drives we will install it for you free of charge and install Windows or Linux for you as well saving you a lot of time and headaches. All our SSD drives come with a minimum of 3 years warranty.
If your Wifi signal is weak it could be one of the antenna cables is loose, visit our technician and we can get this issue solved quickly. In case the wifi is completely gone it might be you need a new Wifi card. Plan an appointment with our technician and he can install a new one for you within 30 minutes backed with a 3-month warranty.
If your Dell service center told you you need a new motherboard, chances are that we can repair it. Plan a visit to our store and have it checked for free to see if we can fix it or it indeed needs to be replaced. The motherboard for the Dell XPS 13 is available in different configurations, Core i5 and i7 CPU's and 4, 8 or 16GB of memory. The SSD drive can be swapped but both CPU and RAM (memory) are soldered onto the board so please make sure to order the correct specification.
If your Dell XPS 13 is overheating or making noises chances are the fan needs to be replaced. If you are not sure please visit us and let us check free of charge. A non-working fan can lead to overheating and motherboard failure it is one of the most important components within the system.
If your XPS 13 stopped charging or the charger does not fit in the port anymore you might need a new charge port. In most cases non-charging is a motherboard or battery issue, seldom it is the charge port assembly. It does happen that they fail, mostly due to a broken pin inside, in that case, our technician can install a new one for you within 1 hour. Make sure to plan an appointment in advance so we can be sure to have stock.
If your XPS 13 trackpad stops working or is working irregularly this is the part you need. Use our free checkup if you are in doubt and our technician can install a new trackpad for you in around 30 minutes.
When you need a new keyboard for the Dell XPS 13 please make sure when planning an appointment to let us know what language keyboard you need. I.e. a UK keyboard does not fit in a US frame due to the different shape of the ENTER key. Our keyboards come with a 3-month warranty and replacement time is around 1-2 hours.
The bottom cover from the Dell XPS 13 is easily replaceable by removing eight 4 mm T5 Torx screws and one small Philips screw under the cover plate. Replacement time is around 10 minutes.
The I/O Board of the Dell XPS 13 houses a USB and SD Card slot. If one of these fails this is most likely the part that needs to be replaced. To make sure please bring it in and have our technician check it for you free of charge. Time needed for the replacement is around 1 hour.
The flex cable connecting the I/O Board to the motherboard usually never fails. The main reason for failure is liquid damage. Should this cable fail, the replacement is easy and will take less than 30 minutes of your time. If this cable fails the USB port and SDCard might not work.